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CIT Coordinator Certification

The CIT Coordinator

Successful CIT programs have individuals who are at the heart of the programs, facilitating the relationships and managing the day-to-day aspects of the programs. These individuals—dedicated mental health professionals, law enforcement officers or advocates—are CIT coordinators.

A coordinator’s most important role is to build trust and improve communication among CIT partners, including members of the steering committee, as well as CIT officers, front-line service providers, families, people in crisis, elected leaders and the public.  While coordinators do not need to do everything, they need to know all the partners, including their strengths and weaknesses.

The Course

CIT International provides the opportunity for those serving as CIT coordinators to learn about the important role the coordinator fills and become certified as a CIT coordinator.  This 8-hour course of instruction, that is delivered virtually in 4-hour sessions conducted on consecutive days, covers the tasks and topics of the various coordinators' roles and how to work with each other to develop or reform their community's crisis response system.

Based on CIT International's publication,"Crisis Intervention Team (CIT) Programs: A Best Practice Guide for Transforming Community Responses to Mental Health Crises" this course is for all CIT coordinators, regardless if you are currently serving in this capacity or plan to in the future.  

The Certification

By attending this course and successfully passing the required testing, you will be recognized and certified as a CIT coordinator for three years.  In addition to receiving the certification, you will receive membership into CIT International, for as long as your certification remains valid.  Additionally, you will have access to online resources only available to currently certified CIT coordinators. Those becoming certified for the first time will receive a hard copy of  "Crisis Intervention Team (CIT) Programs: A Best Practice Guide for Transforming Community Responses to Mental Health Crises". ($40 value)  

Recertification must be completed by attending continuing education sponsored by CIT International during the third year of the coordinator's certification.

Topics Covered

  • Defining the CIT model
  • Importance of partnerships
  • Identifying leaders
  • Securing buy-in
  • Understanding perspectives
  • CIT steering committees
  • Crisis response system models
  • Crisis system mapping
  • Building the infrastructure
  • Making systemic changes
  • Coordination levels
  • Types of coordinators
  • Coordinators' roles
  • Qualities of a coordinator
  • Importance of policies
  • Prioritizing goals
  • The importance of data
  • Data for monitoring v research
  • Applying data points
  • Planning and delivery of training
  • Various training to be offered
  • The 40-hour training week
  • Evaluating your training
  • Sustaining your program
  • Program growth
  • Case studies
  • Resources

The Past Attendees' Comments

  • "I really enjoyed this two-day course.  The information provided was beneficial for new and existing CIT programs."
  • "Great course.  It affirmed for me that we are on track and building a sustainable CIT program."
  • "I found several things that will help me propel our CIT program and I feel more informed about how to handle the long standing issues in our area."
  • "All information presented was relevant and a good refresher. Sometimes we all get into patterns of performance that need to be revisited and freshened up. Thank you for good, practical, and usable information." 
  • "Fantastic training! There was just enough balance between the lecture and the questions."
  • "I received a lot of new and valuable information as well as refresher of some of the programs and literature that we currently utilize. Great information and presenters."
  • "This was so helpful. Thank you for putting together such a concise and relevant curriculum. Love the resource page we will have access to. Exactly what CIT Coordinators need." 
  • "A lot of great information that will be beneficial with CIT partnerships. Thank you tremendously!"

For questions or if  you need any additional assistance, please email:


Fees and Registration

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CIT Coordinator Certification $450*

Upcoming Courses

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June 17-18, 2024

July  15-16, 2024

September 16-17, 2024

October 14-15, 2024

November 18-19, 2024

December 9-10, 2024

*Certification is for a 3-year period and includes a 3-year CIT International membership ($75 value)

Certified Coordinator Access

For those of you who are currently certified as as a CIT Coordinator, please click on a button below for access to resources.


Program Materials and Documentation Resources

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