CIT Support Training for 911 (CSG)

This course starts at 11:00 am ET both days. 

CIT Support Training for 911 is an 8-hour course of instruction that is delivered virtually in two four-hour sessions conducted on consecutive days.  The instruction prepares the 911 call-taker to identify the possibility of the call being mental health related, utilize techniques to reduce the emotional level of the caller, and triage the call to dispatch appropriate services or complete a warm handoff to crisis services.  If it is determined to dispatch CIT patrol officers, this training will assist in understanding what information should be gathered and relayed to the responding officer.  All attendees will participate in scenario based training to practice the skills taught and receive feedback from the instructors.

Attendees must be able to participate by audio and video with camera to attend this course.